Below is a summary of the main terms and conditions that apply to your booking.
Tours and transfers operated in this site by POLYCAR TOURS and SERVICES hereafter referred to as ‘the Company’.
Prices
Published prices are based on costs at the time of publication and we reserve the right to change published prices on our site at any time before any booking is made. The price will not change once you have paid the required deposit – the COMPANY will honor the standing agreement between you at that time.
Payments
A non-refundable deposit of 30% of the total service cost, must be made and confirmed by the Company before any binding contract exists. The remaining cost of the service must be paid 20 days before the start of the transfer/tour. If you do not pay your balance by the agreed time, the Company reserves the right to cancel your booking. Any booking made 20 or less days before the date of the service, FULL payment is mandatory.
Cancellation Policy
Deposits are non-refundable. If you cancel your booking, we will impose cancellation charges as follows:
More than 21 days prior to transfer/tour day – loss of deposit
20 to 7 days prior to transfer/tour day 70% of the total cost
6 or fewer days prior to transfer/tour day 100% of the total cost
All cancellations must be in writing and made only by the person who submitted the booking to the Company. Costs incurred by bank transfer to you for any refunds are your liability.
Once the tour/transfer has started, no refund for any unused portion or part of the service to be provided will be given without a valid cause. If you want to make any changes to the tour, or depart the tour earlier than estimated end time, such alteration or departure will be entirely at your own expense and liability. It will be to the tour operator’s discretion if monies are to be returned.
Cancellation by the Company
We reserve the right to cancel the contract between us for any reason prior to your payment of the full price of the trip. In this case, we will refund in full any amount that you have already paid us. After you have paid in full, we have the legal right to cancel the contract if circumstances beyond our control make it unavoidable such as civil or political unrest, terrorism, natural disaster, or other force majeure circumstance. Alternate services may be offered to the same amount or a full refund returned and incurred expenses your liability. No compensation will be paid in any case.
Alteration of Itineraries and Compensation
Should the Company find it necessary to change the transfer/tour itinerary before your arrival you will be informed in due time. The Company reserves the right to alter the itinerary after arrival, without paying compensation, if it is in your interest to do so. Furthermore, the Company will not pay compensation if it is forced to cancel or in any way change the tour due to force majeure or external circumstances beyond the Company’s control.
We are a family run business that caters to privately run tours on the island of Rhodes. Many years of experience in the tourist field is the base that supports this venture. Our aim is to make your vacation memorable and want to come back for a repeat visit.
What do we offer?
Mainly:
Transfer from/to the airport, port, hotel etc. at competitive prices.
Privately run excursions on the island for small parties of up to 8 or 12 persons by chauffeur or guided by licensed guides.
Additionally:
Sea/air tickets to other islands
Daily cruises to the closest islands of Symi and Halki [guided or escorted].
Luxury yacht cruises of one to three days
Weddings
We make and supervise special arrangements for lunch or dinner for small or large parties to suit your tastes.
Shopping trips to Rhodes for specific markets and requirements
What is our objective?
There have been countless remarks from guests pointing out how impersonal and faceless the usual tours are.
We understand how annoying it is to have another 30 or so tourists on your heels at every turn and an impartial guide being distracted by the sheer volume of the group. After many years’ of experience in the in-coming market we now have the knowledge to offer an ideal package to our guests.
Our “small” private groups provide the personal and familiar service our guests are looking for. Our tours are run on a first name basis; our guide/staff takes an interest in your needs and provides those extra bits that make a trip a long-lasting memory.
We want to meet you and personally do our best to satisfy your every wish and expectation.
If you have a story to share or a question that has not been answered on our website, please get in touch with us via contact details listed below or fill in the form on the right.
29, Lisavonas str, Rhodes - GR
+30 2241096732
+30 6956211810
polycartours@gmail.com
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